To take care of your shipments received through E-Commerce platforms, and to ensure the security of shipping and receiving operations through our services available in our EMS commercial agencies and sales points located in post offices, and to prevent unauthorized fraud attempts from exploiting our services, our valued customers are kindly requested to take the following preventive measures:

• Ensure the validity of the seller’s activity by verifying their identity and place of residence.
• Do not make payment or transfer the fees for items and transportation unless you have verified the exact details of the seller and the item to be purchased.
• Request proof of shipment via a waybill bearing the tracking number that refers to your shipment.